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Arkansas Small Business Administration office names Citizens ‘Bank of the Year’

Batesville-based Citizens Bank has been recognized as the Bank of the Year (Category 2) by the Arkansas District Office of the Small Business Administration.

Banks are honored by the Arkansas District Office of the Small Business Administration in categories separated by asset size. In 2021, with the combination of the bank’s small business loans and Paycheck Protection Program (PPP) loans, Citizens Bank was selected as the award recipient among “Category 2”-size banks, with over 558 loans.

“Citizens Bank was one of the first banks in the region to originate PPP loans for our customers and we are honored by this recognition,” said Adam Mitchell, president and CEO of Citizens Bank. “We are humbled to continue to serve each client, especially our small business owners, during this turbulent time.”

“Putting people first is just our DNA,” said Mitchell (pictured). “This philosophy became even more vital during the pandemic as we sought to serve our local small business owners. We want to celebrate them in return with this video series, telling their unique stories.”

During Small Business Week, the bank launched a social media video series highlighting several Arkansas small businesses. This series will continue throughout the month of May and is one small way the bank demonstrates its commitment to supporting clients of all sizes and in communities around the state.

For more information about Citizens Bank and its talented team of leaders, visit

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