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AP: Walmart aims to empower workers with own devices, new app

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walmart-phone-app

New York (AP) — Walmart is unveiling an app for its store workers’ phones that allows them to do a variety of tasks from digitally clocking into work to helping locate merchandise and answering customers’ questions.

According to the Bentonville-based retail giant, here are a few of the features the Me@Walmart app offers for store associates.

  • Scheduling: The app lets associates easily view their shifts up to two weeks in advance, check on their upcoming paid time off and request changes to their schedule, if needed.
  • Mobile Clock In: Using geofencing technology, associates can clock in with a tap of a button once they arrive at their store. This gives them another convenient option to clock in.
  • Push-to-Talk: Constant communication is essential for our business. Walkie-talkies were one solution, but not every associate has one. Push to talk will enable associates to instantly connect with one another, helping them work as a team to stay nimble and react to customers’ needs.
  • Ask Sam: A voice-activated personal assistant for work, the Ask Sam feature saves time by letting associates ask the app questions to quickly locate merchandise and get answers for customers.

 

As part of the launch, the nation’s largest private employer says it plans to offer more than 740,000 store workers a new Samsung smartphone for free by year-end. That’s nearly 50 percent of its U.S. workforce, according to Drew Holler, senior vice president of people operations.

The moves come as Walmart and others are trying to free up store workers from menial tasks to better serve customers.

Image via Walmart

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